Privacy policy

Journal Pal is a private diary with Pax, an AI you can talk to. What you write here is your inner life, so the short version is: it's yours, it's used only to run the app for you, it's never sold or used for advertising, and you can delete all of it at any time.

What we store

• Your account: email address, and a password (stored hashed, never readable) or your Google sign-in.
• What you write: journal entries, tags, chat messages, and photos you attach.
• What the app learns from them: the notes it keeps about you and the people in your life, so it can remember context across conversations. You can see and correct all of it under Context.
• Usage records: how many AI requests were made and what they cost.

How it's used

Only to provide the app to you: to show your journal, and to give Pax the context it needs to answer you. There are no ads, no analytics or tracking tools, and no profiling for anyone else. The only cookies are the ones that keep you signed in.

Who processes it

Pax can't work without third-party AI, so the app asks your permission before anything is sent. To withdraw it, delete your account.

• Anthropic(the Claude AI model). When you chat, or when an entry is saved, the relevant text and photos are sent to Anthropic to generate a response or update the app's notes. Anthropic does not use this data to train its models.
• OpenAI (GPT models). Journal Pal may use a GPT model for some replies. When it does, that conversation and the context Pax needs for it are sent to OpenAI to generate the reply. OpenAI does not use this data to train its models.
• Supabase stores the database, sign-in, and photos.
• Vercel hosts the app.
• Google, only if you choose to sign in with Google.

Nothing is sold or shared with anyone else.

Security

Data is encrypted in transit and at rest by our hosting providers, and the database only lets each account read its own rows. To be straightforward about it: your entries are not end-to-end encrypted, so the people running the service could technically access them. We don't, except when you ask us to help with a problem. On iPhone, the app can lock behind Face ID.

Deleting your data

Go to Context → Account → Delete account. Your account, entries, chats, photos and everything the app learned about you are deleted immediately and permanently. Backups held by our database provider roll off within their retention window.

Not a medical service

Journal Pal is a reflection tool, not therapy or medical care. If you are in crisis, contact your local emergency number, or in the US call or text 988.

Children

Journal Pal is not intended for anyone under 13, and we don't knowingly collect their data.

Changes and contact

If this policy changes, the date above changes with it. Questions or requests: hello@journalpalpax.com.